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The Omsbudsman? Gimme a Break |
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Written by Max
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Saturday, 07 July 2007 09:54 |
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I couldn't think of a better title.
It's one thing for a company to claim they're doing everything they can to help people. They can advertise how wonderful and helpful they are all they want. They can even lie to the media through press releases. They can continue to make statements like “HELPING HOMEOWNERS IS WHAT WE DO!” all over their website, but actually doing that is another thing all together.
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Last Updated on Friday, 18 September 2009 05:18 |
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How to get their attention |
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Written by Max
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Wednesday, 06 August 2008 19:29 |
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Dan Bailey of North Carolina tried to get his mortgage servicer to listen to his pleas for help. He sent an email to lots of folks at the mortgage company. One of the few people to reply to his e-mail was someone he had never heard of before: Angelo R. Mozilo, the co-founder and CEO. Lo and behold, Mr. Mozilo replied — inadvertently, as it turned out.
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Last Updated on Thursday, 17 September 2009 18:27 |
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Guess Who Says They Are Helping Customers |
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Written by Max
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Tuesday, 12 August 2008 22:33 |
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Treasury Department officials have acknowledged that new data on loan modifications showed that many servicers are underperforming in trying to carry out the Obama administration's foreclosure prevention plan, but they appeared to have little leeway to force improvements. Well, guess who is telling everybody that they're doing a good job of offering modifications! - Max
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Last Updated on Friday, 18 September 2009 05:06 |
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Written by Max
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Wednesday, 30 July 2008 20:27 |
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Homebuyer complaints about the slow responses of mortgage companies to borrowers’ requests for information about problems with their mortgage loan appear daily in the media. A New York Times article called The Silence of the Lenders offers a suggestion by Mr. Moe Bedard, president of Loan Safe Solutions, which may make your pen mightier than a telephone or email.
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Last Updated on Thursday, 17 September 2009 18:43 |
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